Reviews

  • Highly recommend - very responsive and cost effective compared to similar options in the market.
    I used Douglas ORR for my hot water heater replacement. They were very easy to work with on getting pricing estimates, providing information to find the right product and size, and coordinating with my schedule to send a plumber out and help solve my problem. Within 24 hours I had enough answers and insights from their team to move forward and have a technician out to my place with an exact pricing estimate. The work took just over 3 hours and it looks 1,000x better now. Highly recommend - very responsive and cost effective compared to similar options in the market.

    - Jacob C.

    FL
  • Prompt, Great Communication & Honest
    Luis Duero came out, diagnosed the problem and began fixing it right away. He was prompt, communicated with me before and during the service call and was very honest. I will call Doug Orr with all my plumbing needs.

    - Judi H.

    FL
  • Nice, Professional, and Efficient!
    I needed a new tankless water heater. I called several plumbers and each one of them tried to upsell me and charge me more than what I wanted to spend (even after I explained how much I could spend). I got frustrated reached out to Home Depot who put me in contact with Douglas Orr plumbing and had my tankless water heater installed the next day. All the other companies wanted me to wait 3 or more days knowing that I had zero hot water in my home. Billy arrived on time, was very nice and professional and did the job quickly. I'd also like to say that Mary in the office is also a very knowledgeable, kind and helpful and friendly. I highly recommend this company. It's hard to find good employees these days and wanted to make sure I appreciated the extra steps they took to help me the next day!

    - Shannon D.

    FL
  • 30 Years
    Have been using Douglas Orr for over 30 years at our business and personally for 18 years. They never disappoint!

    - Susan F.

    FL
  • Courteous & Knowledgeable
    I had Cesar come to my house in Miami Springs. He called to let me know he was on his way. When he arrived, he was very courteous and knowledgeable. He unclogged my garbage disposal and was very professional. Then he went to my bathroom and replaced my flapper. Thanks to Caesar, now my garbage disposal and toilet are working fine. I was going to have a new garbage disposal installed, but Caesar told me it did not warrant replacement and saved me $134.00. I’m very happy with Caesar. He was great!

    - Rudy N.

    FL
  • Great Customer Service
    Eddy was very professional and demonstrated great customer service as he was helping me throughout the process. I would highly recommend this company if you ever need plumbing assistance. Matt helped repair the leak in the concrete slab and was excellent! Great work ethic goes a long way and I’m glad I chose this company to help me.

    - S. 32

    FL
  • Rare Professionals
    This is my 2nd time using Douglas Orr Plumbing and both times they've been awesome. They were able to schedule someone in less than 24 hours for a non-urgent toilet leak. Eddie communicated clearly what he was going to do and walked me through every step. He was especially patient despite the chaos and excess bureaucracy my building's association imposes on contractors. He was courteous and respectful of mask mandates at all times. I'd be glad to have him out to do more work in the future.I wish I could remember the name of the previous guy who came out, but he was similarly professional, courteous and did a great job with my kitchen sink / garbage disposal. He was extra thorough in checking to make sure there were no leaks after he finished his work.My experience working with other contractors in Miami has often been chaotic, with people going silent on communications, and even simply not showing up after being scheduled. These guys are rare professionals. Thanks again to everyone I've interacted with at Douglas Orr.

    - R. B.

    FL
  • Very impressed with the courteousness, professionalism, and cleanliness of the plumber and the job.
    It has been a long time since the garbage disposal backed up and hand plunging did not clear the pipe. Called Douglas Orr Plumbing and they had a service plumber to the house on a timely basis.

    - Ron H.

    FL
  • Very well respected plumbing company.

    Pre-visit communications and assessment visit of unusual installation were excellent. Phone only rings one time then a person answers! Two-man crew came on time. Very good installation; very clean web site. Fair pricing.

    - Ron B.

    FL
  • Good work!
    Techs Johnny and Luis were at my house today.
    Really happy with service and professionalism.

    - Gary L.

    FL
  • Awesome service
    Great service today to install toilets and fix shower valve. Service Tech Jonny gave me a quick call this morning to let me know he was on his way and arrived as expected. Amazing service, advised on repairs and didn't just do what was asked. And he walked me through the COVID procedures in effect at Douglas Orr. It's reassuring and much appreciated.

    - Remy L.

    FL
  • Total Package
    Came on time. Fixed my problems. Friendly fast clean.  Thomas was great and respectful

    - Robin M.

    FL
  • THESE ARE THE PEOPLE YOU WANT
    Plumbing's scary.  I dread the level of inconvenience and cost.  So it's with much enthusiasm that I recommend Douglas Orr Plumbing!   Twice I've found that folks at this company with whom you deal - from initial contact to job completion - epitomize professionalism and costumer service.  My work was done on time, affordably, and for good!  Particular shout-outs to Mr. Bravo for his peerless skill in capably resolving my recent myriad plumbing problems in what seemed like no time at all, and, in past experience, to Mr. Mascaro for his knowledgeable consultation with complicated plumbing issues.

    - M.G.

    FL
  • Excellent job
    Wanted to thank Orr Plumbing for the excellent customer service that they have been providing me since 2016, old house and recent home. They are professional, courteous, and knowledgeable. They have always exceeded my expectations and are quick and efficient. Not once have they gone past an hour and the price provided over the phone is always what I am billed after the job is done. Great job.

    Had them come out to change the fill valve today, 06/24/2020, on one of my toilets. It was fixed without issue and the tech pointed out that the water supply tube was not up to code. Had him change the supply tube of all three bathrooms. Total work time was under an hour. I was billed what I was quoted plus the supply tubes. All CDC guidelines were followed!

    - Zadi D.

    FL
  • I highly recommend!
    Had a major leak in my home, which time was of the essence. Douglas Orr had a plumber  at my home soon after placing my call. The plumber was clean and very detailed as to how this issue needed to be resolved.

    - Morgan T.

    FL
  • Number one company in the whole area
    This company represents a company with a heart available on call, customer focused , a caring company that focuses on one's needs.  The girls in the office are there to help especially someone named Jash..  Listening to the problems and acting on it.  Plummers are prompt and readily available.
    Totally recommend this company its reputation speaks for itself.

    - Grisel M.

    FL
  • 10/10!
    Douglas Orr Plumbing responded promptly to my inquiries and arrived to my home to asses and handle the situation. I would highly recommend them.

    - Carli G.

    FL
  • Will definitely recommend!
    Very professional service. Finally didn't feel like I was taken advantage of by a plumbing company.

    - Kayo C.

    FL
  • best customer service!!
    I have been using your company for years. The best service anywhere. I recently had Manny out and loved him so much I am having him back this monday 12/09/19 to install a new water heater. Rosie in customer service is also a jewel. If I still was in human resources I would hire in a heart beat. Very professional and polite on all our conversations. Thanks again.

    - david fuller

    Miami, FL
  • They went above and beyond!
    I want to take the time to make sure that the Douglas Orr employees responsible for helping Atlas Metal complete our project are recognized. This project required special attention over the span of a few months and I am grateful for their help. Instrumental in this were the plumbers Eddy and Yuri. They went above and beyond what was necessary of them to get this project completed. Their craftsmanship, communication, and professionalism should make Douglas Orr proud. Nester and Thomas also deserve a mention. Kat and Monica also deserve recognition. They are knowledgeable and responsive. I relied on them for important information more than once and they delivered every time.

    - Dom JR

  • Shining Professionalism
    Mr. Orr, my complements on the level of professionalism displayed by your veteran technician on his recent visit to my property. It is indicative of the type of leadership of the company for who he works. Straight forward, honesty and truthful, rarely seen now a days. We'll do business again.

    - Larry V.

    FL
  • Joel went out of his way to make sure everything was done perfectly.
    We're just finishing a total kitchen remodel. Several weeks ago Joel and another plumber spend a day at our house replacing an old drain line and addressing other issues. Joel was back yesterday hooking up the dishwasher, garbage disposal, refrigerator and installing a new faucet along with taking care of other issues. I just wanted you to know how pleased we were with his work. He went out of his way to make sure everything was done perfectly. We've been a satisfied customer of yours for years and have recommended you many times. We keep using you because of your excellent plumbers, like Joel.

    - B. Kuhl

  • Awesome Job
    Ricky did an awesome job. He took care of the situation and didn’t leave any debris around the job site.

    - David Gables’ Plaza B/F

  • Reliable Service
    Once again, thank you for your very professional operation. From the first contact to the installation, all my contacts with your company were first class. The plumber, Steve, was excellent and helpful. I will always rely on Doug Orr Plumbing and recommend my friends to you.

    - Marilyn M.

  • Very professional, precise and an excellent plumber – I'm quite satisfied!
    Boris is the best plumber I've seen from Douglas Orr yet, very professional, precise and an excellent plumber – I'm quite satisfied! – I'm quite satisfied with Boris!

    - Palazzo Del Mare

  • I will definitely recommend your company to perform any kind of plumbing work in the future. Thanks again for all your hard work and efficiency.
    The following is to thank you and Joe Sanford for a great performance at chilled water piping renovation project in Miami Dade College, Kendall campus. All work was performed in a very professional manner and most important of all, it was done on schedule, and with the high quality standards we are used to, get it from Douglas Orr Plumbing, Inc. I will definitely recommend your company to perform any kind of plumbing work in the future. Thanks again for all your hard work and efficiency.

    - Jorge Goyco, Project Manager

  • We would confidently recommend Douglas Orr Plumbing as a select and reliable contractor and look forward to working with them in the future.
    Swire Properties has maintained a valued relationship with Douglas Orr plumbing for over 14 years completing seven major hi-rise projects as well as several smaller. They have been a major factor in the success of our buildings on Brickell key. Not only has Douglass Orr Plumbing, led by Wayne Orr, successfully completed the construction phase, they have provided excellent support during the design development and budget process, working with our engineers to discover more cost effective methods to build. During the years of the construction boom in south Florida or over the past couple difficult years, there are only a few contractors that stand out for their continued loyalty and support, Douglass Orr Plumbing is one of the few. We would confidently recommend Douglas orr plumbing as a select and reliable contractor and look forward to working with them in the future.

    - Jeff Benson, Swire properties, Inc

  • They are the real deal and not just fancy salesmanship and empty promises - I would highly recommend Douglas Orr Plumbing for your plumbing needs.
    We have had a working relationship with Douglass Orr Plumbing for over 20 years. They have the resources to bid a wide variety of plumbing related work, both commercial and residential, in a timely fashion. Some of this work is beyond the capabilities of other plumbing companies. They have the excellent team of estimators, supervisors and field personnel that keep things moving once construction begins. In short, they are the real deal and not just fancy salesmanship and empty promises. If you are in a hurry or just want to be sure that the work is performed legally, professionally, and on schedule then I would highly recommend Douglas Orr Plumbing for your plumbing needs.

    - Tim Kimmons, Kimmons Builders Inc.

  • To be successful in this business, you must surround yourself with Subcontractors who solve problems instead of creating them. That’s why I use Douglas Orr Plumbing.
    I have been in the Construction Industry for 38 years, 33 of which has been in a management position. I have been using Douglas Orr Plumbing for most of those years. To be successful in this business, you must surround yourself with Subcontractors who solve problems instead of creating them. That’s why I use Douglas Orr Plumbing. “They make me look good".

    - Rusty Cernogorsky, Sr. Project Manager

  • They delivered the job on time and under budget and we would not hesitate to use them again on future projects.
    Divine Savior Academy, located on 10311 NW 58th Doral FL, recently had the opportunity to work with Douglas Orr Plumbing in the construction of a 44,300 square foot addition. The scope of work included: a science lab, gymnasium and locker rooms, art room, typical school bathrooms and plumbing fixtures and exterior drainage. We found their work to be very well done and their company very professional. They delivered the job on time and under budget and we would not hesitate to use them again on future projects.

    - Pastor Carlos Leyrer

  • Douglas Orr Plumbing has performed and is performing as a valuable partner to the project team and as an excellent plumbing subcontractor.
    Douglas Orr Plumbing has worked with us on healthcare projects in the past 2 years; Homestead Hospital Daycare, #rd Floor patient Beds and Coral Springs Medical Center ED Expansion and Renovation. In both previous Homestead projects and current Coral Springs project; Douglas Orr Plumbing has performed and is performing as a valuable partner to the project team and as an excellent plumbing subcontractor. Time and again; when faced with project complexities; Douglass Orr Plumbing steps up to the plate and performs.

    - Jesse Reyes, Divine Savior Academy

  • They are very professional and energetic organization. Their integrity cannot be matched by anyone else in the trade.
    As a representative of CMC Construction, I would like to express my opinion of Doug Orr Plumbing Inc. They are very professional and energetic organization. Their long track says a tremendous amount about their credibility and customer respect. We at CMC have done many projects with them and they are ahead of schedule within the budget and done in a clean professional manner. Their integrity cannot be matched by anyone else in the trade. From bid time C.O. they are a pleasure to work with and depend on. Please accept this as CMC Construction Approval of Doug Orr Plumbing Inc.

    - Kenette Batchelor, CMC Construction, Inc

  • Great experience and I would definitely use them again!
    I called the plumber to deal with a clogged pipe in the kitchen but also had him check a couple of leaky faucets in a bathrooms and a leaky toilet. He was punctual, and, using a snake, cleared the sink clogged pipes from outside the house in about 20 minutes. He then took care of my other problems all the while explaining how they had happened and what I could do to avoid them happening again. It was great experience and I would definitely use them again. My only regret is that I forgot to use the coupon, but they were so reasonable that I still feel I got a great deal.

    - Keith R.

  • They were excellent and I would definitely use them in the future.
    They were excellent. They spent two hours doing the work and everything now is well. I have used them in the past, I got them from Angie’s List and I would definitely use them in the future. I am planning to do so shortly for my daughter.

    - Robert G.

  • Eddie arrived on time, inspected the work to be done, explained to me how he was going to proceed to do it in the least amount of time.
    Fixed a leaking toilet, installed a new main water line faucet, connected an ice maker to a water line, changed the water heater faucet. Eddie arrived on time, inspected the work to be done, explained to me how he was going to proceed to do it in the least amount of time. Eddie was polite, friendly, and knowledgeable. In my opinion, he is an asset to his company.

    - Gisele S.

  • Great experience, highly recommend, even for a very tiny job.
    Great experience, highly recommend, even for a very tiny job.

    - Amy C.

  • I called, they came, diagnosed the problem, made the fix, checked my water meter and made sure they solved the problem all in about 30 minutes.
    We had a crazy high water bill. I called, they came, diagnosed the problem, made the fix, checked my water meter and made sure they solved the problem all in about 30 minutes. He was very helpful and suggested while he was there that he check a couple other things and noticed that my toilet flappers were all fairly old. He said for $4 each, he could fix it in 10 minutes and did that as well. He was very efficient and helpful.

    - Happy Customer

  • They are friendly and professional and they were definitely quick to come out.
    They are pretty good. They are friendly and professional and they were definitely quick to come out. It took the guy about 45 minutes to get everything worked out.

    - Anthony J.

  • They did the job within the expected budget and we were happy with the job.
    We used Douglas Orr Plumbing to install a new hot water heater. They did the job within the expected budget and we were happy with the job.

    - Woody E.

  • They explained the problem to me very thoroughly and they fixed it and I did not have any issues since then.
    I had a leak around the base of the toilet. They came out and they needed to get on the roof to take care of the issue, had something to do with a possible blockage. They explained it to me very thoroughly and they fixed it and I did not have any issues since then. It did not take very long and he was very good.

    - Happy Customer

  • Very Pleased! Called in morning, they came and did work in afternoon.
    Very Pleased! Called in morning, they came and did work in afternoon. Subsequently, they discovered I was eligible for a $450 rebate from the gas company. They did the paperwork for that and sent it to me for signature.

    - John M.

  • The plumber arrived at his scheduled time, treated me and my home with respect, and completed the job quickly.
    This was not a large task, but an urgent one for my family. No kitchen sink with an infant can quickly become an emergency. The plumber arrived at his scheduled time, treated me and my home with respect, and completed the job quickly. I had another small issue in an upstairs bathroom with the shower head and he helped with that as well. He also answered a few other maintenance questions I had about plumbing before he left. I was extremely pleased with the level of service, and will use them again in the future.

    - David R.

  • I am very satisfied with the services of this company, and would call them again should the need arise.
    Excellent work. He explained thoroughly why the appliances at my home were not working properly. I am very satisfied with the services of this company, and would call them again should the need arise.

    - AnaMaria R.

  • Andres arrived on time at the agreed hour which during business after hours.
    I called for the repair of a kitchen sink faucet that was leaking. Andres arrived on time at the agreed hour which during business after hours. He also helped me with a water filter that was not working quite right and with an old toilet that was running. He replaced the parts needed for the toilet so that it works properly again.

    - Happy Customer

  • Great! I would recommend them to anybody that is in need of a plumbing company you can trust.
    Great! Orr plumbing is very fast and professional. I would recommend them to anybody that is in need of a plumbing company you can trust.

    - Jason W.

  • Orr plumbing fixed both problems the very next day!
    We had a leak in one of our bathrooms that was running under the floor into the garage. At almost the same time, our hot water heater broke. Orr plumbing fixed both problems the very next day. They fixed the leak, which was a real ordeal as they had to add a new line and replaced the water heater.

    - Happy Customer

  • They are professional, responsive, and on time.
    They have come twice and they have been great. They are professional, responsive, and on time.

    - Robert K.

  • Excellent. Quick, efficient, no hassle service!
    Unclogged a camode at a commercial site. Excellent. Quick, efficient, no hassle service.

    - Kip F.

  • They are my new plumbing company!
    Another plumber had wanted to replace the kitchen faucet for more than $600. Douglas Orr took it apart, cleaned it out and it works as good as new again for a fraction of that price. The plumber was exactly on time, put on clean booties every time he entered the house, was polite, professional and offered explanations when i asked for them. they are my new plumbing company based on this experience.

    - Shelley P.

  • They are extremely trustworthy and the work is excellent. The response time, work and price are excellent.
    I totally trust them. They are extremely trustworthy and the work is excellent. The response time, work and price are excellent. I trust anyone they send out. They are the only company I use for home and work.

    - Randy

  • I have always used Doug Orr at my house going back years and I will always recommend them.
    I had a water heater put in. On previous dates of the same month, I had a drain unclogged and a new kitchen faucet installed. All the services were done well and extremely professional. I have always used Doug Orr at my house going back years and I will always recommend them.

    - Luis

  • Plumber was on time, highly competent and professional. I will always call them in the future when I need a pro.
    Plumber was on time, highly competent and professional. Everything went smoothly. I will always call them in the future when I need a pro.

    - Annette

  • These are very friendly and professional folks, and we couldn’t be happier with their work!
    We got a very fast response, and the repair was completed faster than expected once the technician was here. These are very friendly and professional folks, and we couldn’t be happier with their work. Our leaky valve problems were solved, and we will definitely use this company for future jobs.

    - Rick

  • I was extremely happy with the service and I highly recommend their services and will use them again at another opportunity.
    Everything went really smooth. Calls were returned promptly and service arranged immediately upon my availability. Contractor showed up at the agreed upon time. He was courteous, considerate, professional and extremely knowledgeable of the work at hand. Even though it was raining outside, contractor went right into work to fix my problem and looked for the most effective and fast way to have it addressed. He was not looking to kill time or to bill unnecessary hours. I was extremely happy with the service, and although they are not incredibly cheap, you really get your money’s worth with Douglas Orr Plumbing. I highly recommend their services and will use them again at another opportunity.

    - Alan

  • They were right on time and very professional.
    They were right on time and very professional. The water heater that was currently in place needed a new pigtail and the outlet needed replacing. The gentleman did not hesitate and let me know he would change these out if I could provide the new ones. He did not charge me additional fees and went the extra mile to ensure all went smoothly. All was installed and he was much accommodating to ensure I was satisfied. I received a couple of discounts so I knew they were giving me the best deal available.

    - Beverly

  • All workers were very professional and courteous and efficient. I will highly recommend them!
    All workers were very professional and courteous and efficient. I will highly recommend them!
  • Thank you for all your help with this. I will spread the word on how awesome your company is.
    Thank you for all your help with this. I will spread the word on how awesome your company is. When your guys come back, leave some business cards for me to give to people.

    - Louis H.

  • My tenant there said how nice and professional they were. She was very happy and she is not easy to please.
    I have to tell you Luis was great. He called me and told me of the problem we had with the faucet that I bought and he went out to get another one for me. My tenant there said how nice and professional they were. She was very happy and she is not easy to please.
  • I wish I had found this company sooner and will recommend you to everyone I know. Excellent!!
    I would just like to thank you for the quick and efficient service. I wish I had found this company sooner and will recommend you to everyone I know. Excellent!!

    - Samantha B.

  • Thanks for getting out there so quickly. Your tech was great!
    Thanks for getting out there so quickly. Your tech was great! He called ahead and kept me updated on the progress!

    - Lu Ann L.

  • Ricky is always efficient, thorough, and a pleasure to work with. He is always polite and very helpful!
    We wanted to take this opportunity to express our sincere appreciation for the outstanding work that Ricky Day. Ricky’s attention to detail and conscientiousness do not go unnoticed. Our Senior VP, commented that he is always efficient, thorough, and a pleasure to work with. He is always polite and very helpful. Please express our thanks to Ricky for the support he provides to our site on a continual basis.

    - Betsy P.

  • I will share my positive experiences with the Douglas Orr Plumbing, Inc. to my friends whenever they inquire about a plumbing company.
    I wish to call your attention to the excellent repair and maintenance of my plumbing system performed by Norman Ivill, Ruben Valdez, Antonio Marcus and Lewis Muniz. My home is a split level with two full bathrooms upstairs and a kitchen sink downstairs. I have a washing machine in the garage with the laundry waste discharge to the kitchen sink waste line. Over the past many years we have had problems with the kitchen sink backing up. A number of plumbing companies have snaked the stacks form the roof down with temporary success. I was referred to Douglas Orr Plumbing, Inc. and scheduled an appointment. Norman Ivill first came by and snaked out the three stacks from the roof. He then performed a task that had not been done by any of the other plumbing companies. He went under the kitchen sink and snaked out the lateral kitchen sink waste line. He then went to the rear of the house where the sewer line runs to the manhole. Several attempts to clear the line were unsuccessful. It was then decided to have a camera sent down the sewer line to determine the problem. The next day the camera found the blockage near the end of the sewer line. Repairs were made and the sewage line cleared. The kitchen sink liquid waste now discharges very quickly. I will share my positive experiences with the Douglas Orr Plumbing, Inc. to my friends whenever they inquire about a plumbing company.
  • Norman did an OUTSTANDING job at my home today and I appreciate his experience & knowledge!
    Norman did an OUTSTANDING job at my home today. He really knew what he was doing & talked me through everything. I appreciate his experience & knowledge.

    - Walter L.

  • I am so very pleased will Bill Dopico! What great service!
    Bill was just great! He knew what he was doing and I am so very pleased will Bill Dopico! What great service!

    - Laura J.

  • You have a great, professional plumber in Luis Duero and I am quite impressed with his work ethic!
    You have a great, professional plumber in Luis Duero. He is continuing today from the job that began yesterday and I am quite impressed with Luis’ work ethic. Great job Luis Duero!

    - Tom

  • Eddy Villamil did an emergency water heater installation job for me this weekend. He was neat, clean, professional, and did a great job. I’ve used Douglas Orr Plumbing, Inc. twice before and we are lifetime customers!
    Eddy Villamil did an emergency water heater installation job for me this weekend. He was neat, clean, professional, and did a great job. I’ve used Douglas Orr Plumbing, Inc. twice before and we are lifetime customers thanks to Eddy and his professional plumbing.

    - Anthony A.

  • Orr Plumbing and Angie’s list just saved me $7,411! They're very knowledgeable, professional and everything about their service was first rate.
    Orr Plumbing and Angie’s list just saved me $7,411. Prior to Orr Plumbing, I had called Stern Bros. plumbing because my water bill shot up to $999.12 a quarter.They found and repaired a leak between the meter and the house. Stern’ plumber came out, spent a few minutes and and said a leak was between the house and meter somewhere, because the meter kept turning when the house main was turned off. Stern said it would cost between $6,000 and $8,000 to replace the whole line, because it could not be repaired. He never looked to see where a leak was, as he said it all had to be replaced anyways, which meant digging up the asphalt drive and some trees. I told him I would need a written price, he seemed aggravated by that and said he would have to charge me extra for an estimate. He just wrote $8,000 on an invoice and said it was not guaranteed as it would cost more if they had trouble. The Stern Bros. plumber charged me for the visit and left. I then joined Angie’s list just to get a second opinion, and found that Orr plumbing had very good reviews from customers, so I made an appointment. They came on time, as agreed, looked for and found a leak in the copper line near the meter, dug it out and fixed it all in one visit for 2 men taking one morning at a charge of $589.00, exactly $7,411 less than the Stern Bros. “non guaranteed” price. The Orr plumber was very knowledgeable, professional and everything about their service was first rate. He just left, and I sat down to write this review. There is no question about who I would and would not call next time.

    - William D.

  • They exceeded my expectations once again!
    They exceeded my expectations once again! Alex was very prompt and courteous.

    - Frank C.

  • David was very professional and well trained! I am very impressed and will use Douglas Orr again!
    David was very professional and well trained! I am very impressed and will use Douglas Orr again!

    - Carlos

  • I could not be more grateful! Great job and thank you so much!
    Thank you Eddy! He was able to resolve a problem that other (2) techs could not, and I could not be more grateful! Great job and thank you so much!
  • Luis & helper were really great – not only did they do great job in bath, they were brought into the kitchen & found the issue right away & fixed it!!
    Luis & helper were really great – not only did they do great job in bath, they were brought into the kitchen & found the issue right away & fixed it!! We were charged a fair figure and a great job was done – they even did a great job cleaning up.
  • I’ve been a customer for 30+ years, and overall happy with Douglas Orr Plumbing's Wonderful service!
    I had service by Bill this morning and I’m very, very satisfied. I’ve been a customer for 30+ years, and overall happy with Douglas Orr Plumbing's wonderful service! Bill was efficient and arrived on time, and knew very well what he was doing!
  • Extremely satisfied with Ricky’s work. I had a great experience and felt as if Ricky knew exactly what he was doing and talking about!
    Extremely satisfied with Ricky’s work. I had a great experience and felt as if Ricky knew exactly what he was doing and talking about! I’m very happy with the work he did for me and I wanted to send out a very big thank you.

    - Matt

  • Eddy was extravagant! He is amazing, very patient, and he made me feel as if he was one of my brothers!
    Eddy was extravagant! He is amazing, very patient, and he made me feel as if he was one of my brothers. If I ever have a problem, I would have the honor of Eddy helping me out again!
  • Extremely professional, courteous and efficient. It is our pleasure to recommend your company to our family, friends and neighbors!
    We are writing to congratulate you on the quality of the two technicians who came to our house for a service call. We were having an issue regarding our water bill that tripled in one month! We also want to congratulate you on the speedy service! From the time of our calling your office, they were at our house within a matter of hours, same day! Luis Rojas and his helper, Efran Zafra, were extremely professional, courteous and efficient. Luis was very knowledgeable and knew right away what to do. Within 30 minutes, after thorough testing and checking all the water outlets around our house, he determined that there wasn't a leak and that we had probably actually used the amount of water that we were billed for. Luis was right with what he thought might have created the huge increase in our water bill. We had planted many new plants that month, and because of that did a lot more watering than usual. He felt that was it. Both men were very courteous, calm and patient. It was a pleasure having them at our house and they would be welcomed here again. You can be very proud having men like these in your organization. It is our pleasure to recommend your company to our family, friends and neighbors!
  • Going forward, I will make sure you are the plumber on all my Florida projects!
    Going forward, I will make sure you are the plumber on all my Florida projects. Your plumber was well equipped, knowledgeable and extremely professional. Luis Duero did a great job.

    - Director of Construction – Equinox

  • Manny Rivero did a great job. and verything was perfect
    Manny Rivero did a great job. Everything was perfect & he cleaned up after the work was completed!

    - Susan

  • The service guy took the time to explain the needs of the house and did an excellent and professional job while he was here.
    Good Day , I am writing in reference to a service call today at my Mother's house. I wanted to say that the service guy was the best. He took the time to explain the needs of the house and did an excellent and professional job while he was here. If anyone I know EVER needs a plumber, I will highly recommend Douglas Orr in Miami Springs.

    - Mary

  • Your service was impeccable.
    I want you to know that I am so pleased that Mr. Novoa, head of my company’s office services, recommended that I contact Douglas Orr Plumbing when I discovered problems with my 60-year old shower drain pipe. Your service was impeccable. Immediately I received the permit to sign, and immediately I received appointments which were scheduled at the early hours of the morning to be convenient with my work schedule, and which were punctual and efficient. David Rodriguez, who was the person who came to my house four times, was such an accomplished professional, I would like to single him out especially. I hope that you will pass this on to his supervisor, Kevin Berounsky. I cannot begin to tell you what a terrific employee he is and what a great ambassador for your company he is. He was always courteous, he made sure that everything he did was tidy, and he kept his promise to get me back to work on time. Additionally, he kept me informed on the progress of his tasks step by step, following up with detailed, accurate paper work. I feel sure that his work was competent, although I am no expert on shower plumbing! The inspector will provide that information when he comes out to do the final permit inspection. Also, I would like to add that his assistant, Yuri, was very pleasant and efficient (and strong to carry out all the old tile debris), and the day he helped David, I could see that they worked very well together as a team to get the work done in one long day. Thank you so much for assigning them to do my job, and please know that you have a gem of an employee in David Rodriguez.

    - Mrs. Martin

  • I was very pleased with Jose’s service today!
    I was very pleased with Jose’s service today! He was very thorough & explained everything to me! He was such a delight!

    - Mrs. Keegan

  • Manny was excellent & very professional!
    Manny was excellent & very professional! I am very pleased with Manny’s service & he was a great representative of Douglas Orr Plumbing.

    - Ms. St. Claire

  • I want to let you know how pleased I am with Jose’s work. He arrived precisely at 8:00 am in our home.
    I want to let you know how pleased I am with Jose’s work. He arrived precisely at 8:00 am in our home. What he had to do was not easy, but he worked non-stop and fixed the problem. I went to the bathroom after he finished expecting to find a big mess and he had left the bathroom spotless. My husband and I wanted to give him a tip, but he would not accept it. My husband just added $50 to the credit card anyway for a tip for Jose because he absolutely deserves it.

    - Mrs. Camel

  • You guys are awesome!
    I feel like I’ve won the lottery w/ Luis Rojas – he was an excellent plumber & found his mystery problem right away. I’m going to leave excellent reviews all over the internet right now & I’m calling Douglas Orr Plumbing back to schedule a water heater installation this week. You guys are awesome!

    - Mr. Karansalis

  • I couldn’t have asked for better service.
    I would like to take a moment and commend Luis and his co worker whose name I don’t remember. They worked on my plumbing leak. They were very professional and did excellent work. I couldn’t have asked for better service. My thanks to them.

    - Mr. DiLenge

  • I would absolutely call Douglas Orr Plumbing for any restoration or renovation work we need.
    I would absolutely call Douglas Orr Plumbing for any restoration or renovation work we need. Everyone at has done a great job for our property in the Country Club of Miami Estates. The company has gone over and above in working with our insurance company and although their priced reasonably, the quality of work is excellent.

    - Shara H.

  • Henry, thanks for getting in and making it happen, good crews.
    Henry, thanks for getting in and making it happen, good crews.

    - Gary

  • Their office staff was very friendly, helpful, and straight forward.
    What should have been a simple faucet replacement in my parents’ condo became complicated when the valve stem of the water shutoff valve literally came out. I called a couple of plumbers from Angie’s List, and went with Douglas Orr Plumbing for the job. Their office staff was very friendly, helpful, and straight forward. They told me very clearly how the pricing worked so that I could know exactly what to expect. Of course, since they charge by the hour, and one can never know if other hidden problems will be encountered during the job, it is impossible to specify a price. But they were able to very closely ballpark a “between this and that” many hours for each part of the job, so I could guesstimate a low and high price range. I decided that since they were going to be changing the shutoff valve, may as well install two valves under the sink, and replace the toilet, and oh yeah, the faucet which started it all. When I asked for a good toilet, they suggested the American Standard Cadet 3 (the one that can flush golf balls – my folks are super happy with it), and gave me a very good price. Alex the plumber showed up right on time, and is a great, friendly young guy who knows what he’s doing. It was a messy job since the wall had to be broken, and if any of you know what the old fashioned “coral sand” drywall is, you know what a mess it makes. But Alex kept the mess confined to the bathroom and cleaned it up spotless afterwards. He installed a ball valve on the pipe, so with the handle in the on position it is completely inside the wall, and covered it with an access panel so that if ever it needs to be shut off, there is no tile to break through. When everything was done, the final price came in about $20 less than a competitor’s quote (that quote included installing the new toilet, but not the toilet itself). So, I am definitely happy that I chose Douglass Orr and they definitely deserve an A (an A+ if possible), on their prices, no surprises, excellent quality work and great responsiveness.

    - Ms. Ramsey

  • Luis was professional and courteous, arrived on time and completed the work within one hour.
    Scheduled the week before because it was not an emergency. Luis was professional and courteous, arrived on time and completed the work within one hour. Price included 10% discount off labor per coupon on Angie’s List. I will use this company again for my future plumbing needs.

    - Ms. Rivera

  • The team reported to my house exactly at 7:30am as scheduled, couldn’t be more punctual.
    The team reported to my house exactly at 7:30am as scheduled, couldn’t be more punctual. They explained their process, proceeded to do the camera scoping, handed me a DVD illustrating the issue and took time to explain the problem to me as well as ways to resolve it. Their findings were then handed over to one of their estimators who worked out a quote for me and called me the next day. I am very pleased with their services.

    - Mr. Laffineuse

  • I will definitely call them again, they were great.
    I had a nightmare plumbing situation with a geyser under my house at 4am. After having MDWASD shut off the water at the meter, I called my regular plumber and several others; all were booked. I joined Angie’s list specifically to find a plumber and Douglas Orr was the first company on the list. They were excellent in every way; I’m very glad I contacted them. The office/dispatch staff were friendly, communicative, helpful. They understood my situation was an emergency and had a plumber to me within 3 hours. I was afraid of getting gouged. The bill was $150, whew. The plumber, David, was extremely capable and thorough yet quick. After fixing the problem, he spent a lot of time with me answering my questions and even made notes on a sheet of paper with recommendations & a list for a future plumbing job– I was interested to save money and do part of the job myself, then hire Douglas Orr for the tough part. I will definitely call them again, they were great.

    - Ms. Possley

  • I’ll be looking to use your company for some of our larger projects.
    I have to say that I was impressed with the work performed by your plumber who came on site yesterday. The tenant of Unit CS2 was equally impressed. The service work order gave a clear description of work. I’ll be looking to use your company for some of our larger projects.

    - Frantz

  • Polite, Neat & Clean! I'm extremely happy and want everyone to know about it.
    I wanted to let you know how wonderful Tom T. and Matt S. are. They were POLITE, NEAT & CLEAN and I had a great time. I'm extremely happy and want everyone to know about it.

    - Mrs. Shiff

  • I am very pleased with Douglas Orr Plumbing, Inc.
    I am very pleased with Douglas Orr Plumbing, Inc.,the ladies in the service department and Alex Pino. CONGRATULATIONS EVERYONE!!

    - Mrs. Budd

  • They were very professional and informative.
    Ricky did a great job last night, I watched him handle this work as a professional. Thank you for scheduling him and the team. They were very professional and informative.

    - Mr. Georges

  • I am very happy with Douglas Orr Plumbing, Inc. & the service they provided
    I am very happy with Douglas Orr Plumbing, Inc. & the service they provided. The plumber was great & fixed the problem very quickly! Thanks TOMMY D!!

    - Mr. Giraldo

  • Efficient, Expeditious, Professional, Punctual & Affordable! I highly recommend this company!
    Efficient, Expeditious, Professional, Punctual & Affordable can describe my experience with Douglas Orr. I had a leak from my supply pipe under the kitchen sink, loose valves under the bedroom bathroom sink and a ‘running’ toilet. My initial appointment call and follow up call were handled very professionally – letting me know exactly when the technician would arrive. The plumbing expert was courteous, friendly and quick at correctly assessing my various problems and offered great recommendations that I had not received from other plumbing companies. He was not aggressive about ‘adding on’ or ‘selling’ me more than I needed, which was greatly appreciated given my other experiences. He did not waste time, did not bother me while I was working from home, explained each process thoroughly in a manner I could understand and finished in record time, very neatly! He asked about properly discarding removed parts and cleaned the service areas as I would have. I highly recommend this company!

    - Mrs. Narin

  • I would definitely use Orr plumbing again and recommend them without hesitation.
    I called Orr plumbing a 9:00am because I had a major leak in my bathtub. I had called another Angie’s List plumber the day before (Davis- see separate review) and they really gave me a run-around- promising to show up the next day and then cancelling. The plumber from Orr showed up in about a half-hour, despite the fact that it was a major job that required a jackhammer and other specialized equipment. Unlike his counterpart at Davis, he had everything he needed on his truck and got right to work. The plumber was competent, professional and completed the work in 4 hours. I would definitely use Orr plumbing again and recommend them without hesitation.

    - Mr. Cafolla

  • Good job Andres - I highly recommend him!
    Good job Andres – He arrived for the 1st call and was great. He was thorough and I highly recommend him.

    - Angela C.

  • Thanks for getting it done!
    Tommy got them clean like new. They were REALLY bad. Thanks for getting it done!

    - Gary

  • What a delight!
    What a delight it was speaking to and arranging service with Kat. She was patient in moving her call around a few times while she waited for her toilet to arrive and very pleasant. Alex is a great representation of your company. He worked hard and was very clean and explained everything.

    - Ms. Sanders

  • I was extremely pleased with the scheduling of the repairs and with Manny who did the work.
    Although none of my problems needed urgent repair, I decided to check Angie’s List and call one of the A rated companies. I called Douglas Orr Plumbing. My home in Miami, Florida, was built in 1968. They advised me that it was unlikely that I could have the repairs made on that same day, but I could schedule an appointment the following day. That worked fine for me. The next morning, I received a call from the office that a plumber was on his way to my home and should arrive within the next 30 minutes. About 25 minutes later, Manny arrived, and immediately began working. He checked item 3 (rarely used toilet not working) and fixed it in about 10 minutes. He next checked the main water cut off valve to the house. He replaced the old valve and installed a new (and simpler) cut off valve. Next, he suggested that the kitchen faucet be replaced and I readily agreed. He had a replacement faucet in his truck and he then replace the old one with the new one. It works much better than the older one. Because of the multiple flushes required for the main toilet in the house, uncovered the septic tank and checked it out. He advised me to have it flushed out in the near future and it should solve the problem. The bill was $231 for the 2.5 hours of labor involved and $174 for the kitchen faucet and the cut-off valve, for a total bill of $405. I was extremely pleased with the scheduling of the repairs and with Manny who did the work.

    - John S.

  • We could not have made a better decision. I would highly recommend this company for any plumbing needs!
    After trying for 6 hours to do the job ourselves, we called Douglas Orr Plumbing, based on the reviews. We could not have made a better decision. After listening to how we tried to solve the clog, Tom was up the ladder with the snake, onto the roof and done within 30 minutes .I would highly recommend this company for any plumbing needs. Tom was a true professional, had a great sense of humor, and performed a perfect job. Thanks for clearing up our s****y clog!

    - Anita T.

  • Boris arrived on time and got right to work. He worked for 2.5 hours and kept us informed.
    Repairman, Boris, arrived on time, 7:00am, got right to work. He worked for 2 1/2 hours and kept us informed. He successfully repaired the leak in our plumbing.

    - Julie C.

  • I will continue to use your services due to Chuck & your friendly office staff!
    Chuck was amazing, professional & efficient! I will continue to use your services due to him & your friendly office staff. Great job Chuck!!

    - Susan C.

  • Eddy does well for Douglas Orr Plumbing, very polite, kind, and knows what he’s doing! He’s AMAZING!
    Eddy does well for Douglas Orr Plumbing, very polite, kind, and knows what he’s doing! He’s AMAZING!

    - Patricia P.

  • I can’t say enough about Orr Plumbing’s staff and service. You definitely take the angst out of plumbing distress!!!
    Well, you’ve done it again!!! Friday afternoon I realized I had water leaking under my kitchen sink so I called Debbie in Customer Service who put me in contact with Vicky and she promptly set up a service call for first thing Monday morning. At 7 am sharp, Ricky was knocking on my door, I missed him because I was just round the corner, but when I called back right away they rescheduled and Ricky was back within the hour. He simply adjusted the garbage disposal so it was properly engaged and my leak problem was solved. I can’t say enough about Orr Plumbing’s staff and service. You definitely take the angst out of plumbing distress!!! Thank you all once more!

    - Karma P.