Well, you’ve done it again!!! Friday afternoon I realized I had water leaking under my kitchen sink so I called Debie in Customer Service who put me in contact with Vicky and she promptly set up a service call for first thing Monday morning.
At 7 am sharp, Ricky was knocking on my door, I missed him because I was just round the corner, but when I called back right away they rescheduled and Ricky was back within the hour. He simply adjusted the garbage disposal so it was properly engaged and my leak problem was solved.
I can’t say enough about Orr Plumbing’s staff and service. You definitely take the angst out of plumbing distress!!!
Thank you all once more!
Eddy does well for Douglas Orr Plumbing, very polite, kind, and knows what he’s doing! He’s AMAZING!
Chuck was amazing, professional & efficient!
I will continue to use your services due to him & your friendly office staff. Great job Chuck!!
Susan De La Cruz (for David Buker)
– Julie Campbell
– Anita Tolces
– Travis Giles from Turner Construction
Although none of my problems needed urgent repair, I decided to check Angie’s List and call one of the A rated companies.
I called Douglas Orr Plumbing. My home in Miami, Florida, was built in 1968.
They advised me that it was unlikely that I could have the repairs made on that same day, but I could schedule an appointment the following day. That worked fine for me.
The next morning, I received a call from the office that a plumber was on his way to my home and should arrive within the next 30 minutes.
About 25 minutes later, Manny arrived, and immediately began working.
He checked item 3 (rarely used toilet not working) and fixed it in about 10 minutes.
He next checked the main water cut off valve to the house. He replaced the old valve and installed a new (and simpler) cut off valve.
Next, he suggested that the kitchen faucet be replaced and I readily agreed. He had a replacement faucet in his truck and he then replace the old one with the new one. It works much better than the older one.
Because of the multiple flushes required for the main toilet in the house, uncovered the septic tank and checked it out. He advised me to have it flushed out in the near future and it should solve the problem.
The bill was $231 for the 2.5 hours of labor involved and $174 for the kitchen faucet and the cut-off valve, for a total bill of $405.
I was extremely pleased with the scheduling of the repairs and with Manny who did the work.
– John Stewart
– Ms. Sanders
– Gary with Village Grande Club
– Angela Christi
I called Orr plumbing a 9:00am because I had a major leak in my bathtub. I had called another Angie’s List plumber the day before (Davis- see separate review) and they really gave me a run-around- promising to show up the next day and then cancelling. The plumber from Orr showed up in about a half-hour, despite the fact that it was a major job that required a jackhammer and other specialized equipment.
Unlike his counterpart at Davis, he had everything he needed on his truck and got right to work. The plumber was competent, professional and completed the work in 4 hours. I would definitely use Orr plumbing again and recommend them without hesitation.
– Angie’s List Member Mr. Cafolla
Efficient, Expeditious, Professional, Punctual & Affordable can describe my experience with Douglas Orr. I had a leak from my supply pipe under the kitchen sink, loose valves under the bedroom bathroom sink and a ‘running’ toilet. My initial appointment call and follow up call were handled very professionally – letting me know exactly when the technician would arrive.
The plumbing expert was courteous, friendly and quick at correctly assessing my various problems and offered great recommendations that I had not received from other plumbing companies. He was not aggressive about ‘adding on’ or ‘selling’ me more than I needed, which was greatly appreciated given my other experiences.
He did not waste time, did not bother me while I was working from home, explained each process thoroughly in a manner I could understand and finished in record time, very neatly! He asked about properly discarding removed parts and cleaned the service areas as I would have. I highly recommend this company!
– Angie’s List Member Mrs. Narin
I am very happy with Douglas Orr Plumbing, Inc. & the service they provided. The plumber was great & fixed the problem very quickly! Thanks TOMMY D!!
– Mr. Giraldo
Ricky did a great job last night, I watched him handle this work as a professional. Thank you for scheduling him and the team. They were very professional and informative.
– Mr. Georges
I am very pleased with Douglas Orr Plumbing, Inc.,the ladies in the service department and Alex Pino. CONGRATULATIONS EVERYONE!!
– Mrs. Budd
Thanks,- Mrs. Shiff from Aventura
I have to say that I was impressed with the work performed by your plumber who came on site yesterday. The tenant of Unit CS2 was equally impressed. The service work order gave a clear description of work. I’ll be looking to use your company for some of our larger projects.
– Frantz, Board Member
I had a nightmare plumbing situation with a geyser under my house at 4am. After having MDWASD shut off the water at the meter, I called my regular plumber and several others; all were booked. I joined Angie’s list specifically to find a plumber and Douglas Orr was the first company on the list. THey were excellent in every way; I’m very glad I contacted them. The office/dispatch staff were friendly, communicative, helpful. They understood my situation was an emergency and had a plumber to me within 3 hours.
I was afraid of getting gouged. The bill was $150, whew. The plumber, David, was extremely capable and thorough yet quick. After fixing the problem, he spent a lot of time with me answering my questions and even made notes on a sheet of paper with recommendations & a list for a future plumbing job– I was interested to save money and do part of the job myself, then hire Douglas Orr for the tough part. I will definitely call them again, they were great.
– Angie’s List member Ms. Possley
Their findings were then handed over to one of their estimators who worked out a quote for me and called me the next day. I am very pleased with their services.
– Angie’s List member Mr. Laffineuse
Scheduled the week before because it was not an emergency. Technician (Luis) was professional and courteous, arrived on time and completed the work within 1 hour. Price included 10% discount off labor per coupon on Angie’s List. I will use this company again for my future plumbing needs.
– Angie’s List member Ms. Rivera
What should have been a simple faucet replacement in my parents’ condo became complicated when the valve stem of the water shutoff valve literally came out. I called a couple of plumbers from Angie’s List, and went with Douglas Orr Plumbing for the job.
Their office staff was very friendly, helpful, and straight forward. They told me very clearly how the pricing worked so that I could know exactly what to expect. Of course, since they charge by the hour, and one can never know if other hidden problems will be encountered during the job, it is impossible to specify a price.
But they were able to very closely ballpark a “between this and that” many hours for each part of the job, so I could guesstimate a low and high price range.
I decided that since they were going to be changing the shutoff valve, may as well install two valves under the sink, and replace the toilet, and oh yeah, the faucet which started it all.
When I asked for a good toilet, they suggested the American Standard Cadet 3 (the one that can flush golf balls – my folks are super happy with it), and gave me a very good price.
Alex the plumber showed up right on time, and is a great, friendly young guy who knows what he’s doing. It was a messy job since the wall had to be broken, and if any of you know what the old fashioned “coral sand” drywall is, you know what a mess it makes. But Alex kept the mess confined to the bathroom and cleaned it up spotless afterwards.
He installed a ball valve on the pipe, so with the handle in the on position it is completely inside the wall, and covered it with an access panel so that if ever it needs to be shut off, there is no tile to break through.
When everything was done, the final price came in about $20 less than a competitor’s quote (that quote included installing the new toilet, but not the toilet itself). So, I am definitely happy that I chose Douglass Orr and they definitely deserve an A (an A+ if possible), on their prices, no surprises, excellent quality work and great responsiveness.
– Angie’s List member Ms. Ramsey
Henry, thanks for getting in and making it happen, good crews.
I would absolutely call Douglas Orr Plumbing for any restoration or renovation work we need. Everyone at has done a great job for our property in the Country Club of Miami Estates.The company has gone over and above in working with our insurance company and although their priced reasonably, the quality of work is excellent.
– Shara Hernandez
I would like to take a moment and commend Luis and his co worker whose name I don’t remember. They worked on my plumbing leak. They were very professional and did excellent work. I couldn’t have asked for better service. My thanks to them.
I feel like I’ve won the lottery w/ Luis Rojas – he was an excellent plumber & found his mystery problem right away. I’m going to leave excellent reviews all over the internet right now & I’m calling Douglas Orr Plumbing back to schedule a water heater installation this week. You guys are awesome!
– Mr. Karansalis
I want to let you know how pleased I am with Jose’s work. He arrived precisely at 8:00 am in our home. What he had to do was not easy but he worked non-stop and fixed the problem. I went to the bathroom after he finished expecting to find a big mess and he had left the bathroom spotless.
My husband and I wanted to give him a tip but he would not accept it. My husband just added $50 to the credit card anyway for a tip for Jose because he absolutely deserves it.
– Mrs. Camel
Manny Rivero just completed a service call @ the St. Claire residence. Manny was excellent & very professional!
I am very pleased w/ Manny’s service & said we had a great representative of Douglas Orr Plumbing.
– Ms. St. Claire
The technician did a great job.
– Regional Facility Manager Mr. DeYoung
I was very pleased with Jose’s service today! He was very thorough & explained everything to me! He was such a delight!
– Mrs. Keegan
Your service was impeccable. Immediately I received the permit to sign, and immediately I received appointments which were scheduled at the early hours of the morning to be convenient with my work schedule, and which were punctual and efficient.David Rodriguez, who was the person who came to my house four times, was such an accomplished professional, I would like to single him out especially. I hope that you will pass this on to his supervisor, Kevin Berounsky.
I cannot begin to tell you what a terrific employee he is and what a great ambassador for your company he is. He was always courteous, he made sure that everything he did was tidy, and he kept his promise to get me back to work on time.Additionally, he kept me informed on the progress of his tasks step by step, following up with detailed, accurate paper work. I feel sure that his work was competent, although I am no expert on shower plumbing! The inspector will provide that information when he comes out to do the final permit inspection.
Also, I would like to add that his assistant, Yuri, was very pleasant and efficient (and strong to carry out all the old tile debris), and the day he helped David, I could see that they worked very well together as a team to get the work done in one long day. Thank you so much for assigning them to do my job, and please know that you have a gem of an employee in David Rodriguez.
– Mrs. Martin
Good Day , I am writing in reference to a service call today at my mothers house. I wanted to say that the service guy was the best. He took the time to explain the needs of the house and did an excellent and professional job while he was here. If anyone I know EVER needs a plumber I will highly recommend Douglas Orr in Miami Springs.
– Luis Icon Tower 2
Tommy came today and as always he was on time. It was a quick job…just changed the valve.
Manny just wrapped up at Mr. Wylie’s – the customer called to say he did a great job! He is an excellent representative of our company, and we are lucky to have him.Way to go Manny!
David was here Saturday he installed a 4” inch ball valve on our domestic water pipe. We had leak coming through the slab in a pipe we believe was abandoned. David came in and cut the pipe and put in a valve so we could get the rest of the building back up and running. David did a great job for us and helped me out to get the building back in order. Right now I am leaving the pipe the way it is. I have no reason to have to fix the pipe since it does not feed anything anymore. As of right now I do not need anything but I will keep you guys in mind for any future work I may need done. Actually I believe you guys were going to install a back flow preventer for our domestic water system. It is something the old chief engineer had your company come out and figure out how to tie it in to our system.
– Brian Chief Building Engineer
A long time springs customer came in to place a service call & said that we have a “jewel” in our company – Tania was very sweet!!!
Susan called to say that Manny Rivero did a great job. Everything was perfect & he cleaned up after the work was completed!
Going forward I will make sure you are the plumber on all my Florida projects. Your plumber was well equipped, knowledgable and extremely professional. Luis Duero did a great job.
– Director of Construction – Equinox
Mike (Chief Engineer) at Community Partnership wanted everyone to know that we are lucky to have JR Worley working for us since to he busted his tail yesterday installing a 750 galloon storage tank.
I just saw the results, thank you so much for your assistance, I’m planning on getting some things done in the future, hope you are still interested; rest assured your company will be highly recommended (that’s how I heard from you guys in the first place). Please let Kat, Maria, and Eddy know that I also appreciate their help with this.
Ms. Michael wanted to write a letter & give us a call because Ricky Day went out for a service call yesterday & he did such a great job that she felt she needed to write a letter. Now a day – and where we live – it’s hard to find nice, good service & Ricky day was outstanding!!
Customer was so very pleased with Luis’ service and our customer service in the office. Luis did so many things today!!!! She will use us all the time!
Thank you for sending your technician to my house yesterday morning to fix a couple of leaks that I had. Your idea of asking me to take pictures of the fixtures was a good idea, so the tech (Boris) had the parts needed already on his truck. He was very honest and charged only for 1 hour of work, which I highly appreciated. He could have easily “puttered around” and stretched the time needed out. I’m sure I’ll be calling you again for your help…we always need a plumber at some time!! (Is there ever a good time for the plumbing to break? J)
– Mike Johnston
Marie called to thank both Eddy and Andres. She was so frantic and worried about her issue – Eddy calmed her down & explained everything to her while Andres was able to complete the repair. THANK YOU DOUGLAS ORR PLUMBING!
Carlos called this morning after David had wrapped up… He said David was very professional, well trained, very impressed! He will use us again.
Frank Cassidy from Miami Springs had a 1st call w/ Alex Pino today & he called to say that we exceeded his expectations once again! Alex was very prompt & courteous!
They found and repaired a leak between the meter and the house. Orr Plumbing and Angie’s list just saved me $7,411. I had called Stern Bros. plumbing because my water bill shot up to $999.12 a quarter. Stern’ plumber came out, spent a few minutes and and said a leak was between the house and meter somewhere, because the meter kept turning when the house main was turned off.
Stern said it would cost “between $6,000 and $8,000 to replace the whole line, because it could not be repaired. He never looked to see where a leak was, as he said it all had to be replaced anyways, which meant digging up the asphalt drive and some trees.
I told him I would need a written price, he seemed aggravated by that and said he would have to charge me extra for an estimate. He just wrote $8,000 on an invoice and said it was not guaranteed as it would cost more if they had trouble. The Stern Bros. plumber charged me for the visit and left. I then joined Angie’s list just to get a second opinion, and found that Orr plumbing had very good reviews from customers, so I made an appointment.
They came on time, as agreed, looked for and found a leak in the copper line near the meter, dug it out and fixed it all in one visit for 2 men taking one morning at a charge of $589.00, exactly $7,411 less than the Stern Bros. “non guaranteed” price. The Orr plumber was very knowledgeable, professional and everything about their service was first rate. He just left, and I sat down to write this review. There is no question about who I would and would not call next time.
– William Dunaj
Eddy Villamil did an emergency water heater installation job for me this weekend. He was neat, clean, professional, and did a great job. I’ve used Douglas Orr Plumbing, Inc. twice before and we are lifetime customers thanks to Eddy and his professional plumbing.
You have a great, professional plumber in Luis Duero. He is continuing today from the job that began yesterday and I am quit impressed with Luis’ work ethic. Great job Luis Duero!
Bill was just great! He knew what he was doing and I am so very pleased will Bill Dopico! What great service!
– Laura Jack
– Mr. Walter Livingstone
I wish to call your attention to the excellent repair and maintenance of my plumbing system performed by Norman Ivill, Ruben Valdez, Antonio Marcus and Lewis Muniz. My home is a split level with two full bathrooms upstairs and a kitchen sink downstairs. I have a washing machine in the garage with the laundry waste discharge to the kitchen sink waste line. Over the past many years we have had problems with the kitchen sink backing up. A number of plumbing companies have snaked the stacks form the roof down with temporary success.
I was referred to Douglas Orr Plumbing, Inc. and scheduled an appointment. Norman Ivill first came by and snaked out the three stacks from the roof. He then performed a task that had not been done by any of the other plumbing companies. He went under the kitchen sink and snaked out the lateral kitchen sink waste line. He then went to the rear of the house where the sewer line runs to the manhole.
Several attempts to clear the line were unsuccessful. It was then decided to have a camera sent down the sewer line to determine the problem. The next day the camera found the blockage near the end of the sewer line. Repairs were made and the sewage line cleared. The kitchen sink liquid waste now discharges very quickly. I will share my positive experiences with the Douglas Orr Plumbing, Inc. to my friends whenever they inquire about a plumbing company.
– Walter Livingstone
We wanted to take this opportunity to express our sincere appreciation for the outstanding work that Ricky Day provides to our client at 701 Brickell Ave. Ricky’s attention to detail and conscientiousness do not go unnoticed. Our Senior VP, commented that he is always efficient, thorough, and a pleasure to work with. He is always polite and very helpful. Please express our thanks to Ricky for the support he provides to our site on a continual basis.
– Betsy L. Parks, LEED AP
Fidelity Real Estate Company
– Lu Ann Lacova, LCAM
– Samantha Bagot
I have to tell you Luis was great. He called me and told me of the problem we had with the faucet that I bought and he went out to get another one for me. My tenant there said how nice and professional they were. She was very happy and she is not easy to please.
Thank you for all your help with this. I will spread the word on how awesome your company is. When your guys come back can you have them leave some business cards for me to give to people?
Thank you again,
– Louis Hubbard
I had my gas heater replaced some time ago and always meant to tell you what a great job the young man did. His name was Carlos and he did a fine job, was friendly and helpful.
All workers were very professional and courteous and efficient. I will highly recommend them!
They were right on time and very professional. The water heater that was currently in place needed a new pigtail and the outlet needed replacing. The gentleman did not hesitate and let me know he would change these out if I could provide the new ones. He did not charge me additional fees and went the extra mile to ensure all went smoothly. All was installed and he was much accommodating to ensure I was satisfied. I received a couple of discounts so I knew they were giving me the best deal available.
– shelley payne
– Kip Fisher
– KATHY SHEERAN
– ROBERT KAY
We had a leak in one of our bathrooms that was running under the floor into the garage. At almost the same time, our hot water heater broke. Orr plumbing fixed both problems the very next day. They fixed the leak, which was a real ordeal as they had to add a new line and replaced the water heater.
Great, Orr plumbing is very fast and professional. I would recommend them to anybody that is in need of a plumbing company you can trust.
– Jason White
I called for the repair of a kitchen sink faucet that was leaking. Andres arrived on time at the agreed hour which during business afterhours. He also helped me with a water filter that was not working quite right and with an old toilet that was running. He replaced the parts needed for the toilet so that it works properly again.
Excellent work. He explained thoroughly why the appliances at my home were not working properly. I am very satisfied with the services of this company, and would call them again should the need arise.
– AnaMaria Rodriguez
– David Robinson
– JOHN MARSHALL
– CECILIA LANGE-MARTIN
I had a leak around the base of the toilet. They came out and they needed to get on the roof to take care of the issue, had something to do with a possible blockage. They explained it to me very throughly to me.
They fixed it and I did not have any issues since then. It did not take very long and he was very good.
We used Douglas Orr Plumbing to install a new hot water heater.
They did the job within the expected budget and we were happy with the job.
– WOODY ERICKSON
– Anthony Johnson
We had a crazy high water bill. I called, they came, diagnosed the problem, made the fix, checked my water meter and made sure they solved the problem all in about 30 minutes. He was very helpful and suggested while he was there that he check a couple other things and noticed that my toilet flappers were all fairly old. He said for $4 each, he could fix it in 10 minutes and did that as well. He was very efficient and helpful.
Great experience, highly recommend, even for a very tiny job.
– Amy Charley
– henry harris
– GISELE SAINTONGE
We had a toilet that was not flushing properly, it was a problem in going to the septic system and they came in and snaked it from both, the toilet itself and also from the roof and all went to the septic tank.
They were excellent. They spent two hours doing the work and everything now is well. I have used them in the past, I got them from Angie’s List and I would definitely use them in the future. I am planning to do so shortly for my daughter.
– Robert Gottlieb
– Manuel Prieto
I called the plumber to deal with a clogged pipe in the kitchen but also had him check a couple of leaky faucets in a bathrooms and a leaky toilet.
He was punctual, and, using a snake, cleared the sink clogged pipes from outside the house in about 20 minutes. He than took care of my other problems all the while explaining how they had happened and what I could do to avoid them happening again.
It was great experience and I would definitely use them again. My only regret is that I forgot to use the coupon, but they were so reasonable that I still feel I got a great deal.
– Keith Robinson
As A representative of CMC Construction, I would like to express my opinion of Doug Orr Plumbing Inc. They are very professional and energetic organization. Their long track says a tremendous amount about their credibility and customer respect. We at CMC have done many projects with them and they are ahead of schedule within the budget and done in a clean professional manner. Their integrity cannot be matched by anyone else in the trade. From bid time C.O. they are a pleasure to work with and depend on. Please accept this as CMC Construction Approval of Doug Orr Plumbing Inc.
– Kenette Batchelor
Vice President of Field Operations
CMC Construction, Inc
Douglas Orr Plumbing has worked with us on healthcare projects in the past 2 years; Homestead Hospital Daycare, #rd Floor patient Beds and Coral Springs Medical Center ED Expansion and Renovation. In both previous Homestead projects and current Coral Springs project; Douglas Orr Plumbing has performed and is performing as a valuable partner to the project team and as an excellent plumbing subcontractor. Time and again; when faced with project complexities; Douglass Orr Plumbing steps up to the plate and performs.
As always; please let me know if you have any questions.
– Jesse Reyes
Divine Savior Academy
Divine Savior Academy, located on 10311 NW 58th Doral FL, recently had the opportunity to work with Douglas Orr Plumbing in the construction of a 44,300 square foot addition. The scope of work included
A science lab, gymnasium and locker rooms, art room, typical school bathrooms and plumbing fixtures and exterior drainage. We found their work to be very well done and their company very professional. They delivered the job on time and under budget and we would not hesitate to use them again on future projects. Should you have further questions I can be contacted at 786-374-4356.
– Pastor Carlos Leyrer
I have been in the Constuction Industry for 38 years, 33 of which has been in a management position. I have been using Douglas Orr Plumbing for most of those years. To be successful in this business you must surround yourself with Subcontracors who solve problems instead of creating them. That’s why I use Douglas Orr Plumbing. “They make me look good
– John (Rusty) Cernogorsky
Sr. Project Manager
We have had a working relationship with Douglass Orr Plumbing for over 20 years. Thay have the resources to bid a wide variety of plumbing related work, both commercial and residential, in a timely fashion. Some of this work is beyond the capabilities of other plumbing companies.
They have the excellent team of estimators, supervisors and field personnel that keep things moving once construction begins. In short, they are the real deal and not just fancy salesmanship and empty promises. If you are in a hurry or just want to be sure that the work is performed legally, professionally, and on schedule then I would highly recommend Douglas Orr Plumbing for your plumbing needs.
– Tim KJmmons, President
Kimmons Builders Inc.
Swire properties has maintained a valued relationship with Douglas Orr plumbing for over 14 yaers completing seven major hi-rise projects as well as several smaller. They have been a major factor in the success of our buildings on Brickell key.
Not only has Douglass Orr Plumbing led by Wayne Orr successfully completed the construction phase, they have provided excellent support during the design development and budget process, working with our engineers to discover more cost effective methods to build.
During the years of the construction boom in south Florida or over the past couple difficult years there are only a few contractors that stand out for their continued loyalty and support, Douglass Orr Plumbing is one of the few.
We would confidently recommend douglass orr plumbing as a select and reliable contractor and look forward to working with them in the future.
– Jeff Benson
Swire properties, Inc
The following to thank you and Joe Sanford for a great performance at chilled water piping renovation project in Miami Dade College, Kendall campus. All work was performed in a very professional manner and most important of all it was done on schedule and with the high quality standards we are use to get it from Douglas Orr Plumbing, Inc. I will definitely recommend your company to perform any kind of plumbing work in the future.
Thanks again for all your hard work and efficiency.
Please contact me via email at firstname.lastname@example.org or by telephone at 786-433-4765 if you have questions or require additional information.
– Jorge Goyco
Boris is great…Customer just called to say Boris is the best plumber they’ve seen from us yet, very professional, and precise – excellent plumber – he is quite satisfied with Boris!
– Palazzo Del Mare
Matt is great! — Matt was out for service this morning and he was awesome – he was spot on – took care of problem quickly and is highly qualified – great job – very happy.
Ricky did an awesome job. He took care of the situation and didn’t leave any debri around the jobsite.
– Thank you,
David Gables’ Plaza B/F
Dear Orr Managers,
Once again, thank you for your very professional operation. From the first contact to the installation, all my contacts with your company were first class. The plumber, Steve, was excellent and helpful.
I will always rely on Doug Orr Plumbing and recommend my friends to you.